German Speaking Analyst

About the role

We are seeking a detail‑oriented, customer‑focused German‑Speaking Analyst to join our team in Uruguay. The analyst will process business transactions, maintain accurate records, and support operational activities while delivering high‑quality service to internal and external stakeholders.

Key responsibilities

• Process and validate business transactions according to established procedures and SLAs.
• Review, update, and maintain records with a high degree of accuracy.
• Support customer and operational requests via email and other communication channels.
• Identify discrepancies, investigate issues, and escalate complex cases when required.
• Ensure compliance with company policies, quality standards, and regulatory requirements.
• Meet productivity, quality, and turnaround‑time targets.

Required profile

• Advanced or native‑level proficiency in German (written and spoken).
• Intermediate to advanced English communication skills.
• High school diploma or equivalent; a bachelor’s degree is a plus.
• Strong attention to detail and organizational abilities.
• Ability to work with multiple systems and applications simultaneously.
• Problem‑solving mindset and adherence to structured processes.
• Previous experience in BPO, shared services, customer support, back‑office operations, or administrative processing is preferred.

Required skills

• Microsoft Excel
• Microsoft Outlook

What we offer

• Equal opportunity employment with a commitment to diversity and inclusion.