Guest Service Officer
Royal Caribbean Group · Département Montevideo
Descripcion del puesto
About the role
The Guest Services Officer must be friendly, passionate, and committed. They actively listen and extend assistance to resolve guest issues and concerns, bringing a strong guest‑satisfaction disposition and a great sense of humor.
Key responsibilities
- Actively listen to guests and extend assistance to resolve issues and concerns.
- Communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
Required profile
- Minimum one‑year experience in a customer contact position within the hotel field or a related industry.
- Minimum one‑year cash handling experience with knowledge of US currency and exchange rates.
- Completion of high school or basic education equivalency preferred.
- Willingness to work onboard for 5‑6 months.
Required skills
- Operation of basic office equipment such as telephones, computers and copy machines.
- Cash handling proficiency.
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Publicado hace 1 semana
Expira en 1 mes
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Royal Caribbean Group
Département Montevideo
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