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Night Housekeeper (Cruise Ship)

Silversea · Montevideo

Nuevo
🇬🇧 English

Descripcion del puesto

About the role

The Night Housekeeper ensures high‑quality cleaning, smooth housekeeping operations, and excellent guest service throughout the night on a cruise vessel. Working closely with the Chief Housekeeper and Butler Manager, you will oversee night‑time activities, address issues promptly, and maintain the ship’s service standards.

Key responsibilities

  • Assist the Chief Housekeeper in managing night‑time housekeeping, room service, and laundry operations.
  • Patrol all vessel areas, resolve issues, and ensure standards are upheld.
  • Handle guest orders quickly and accurately, update the Guest Recovery Log, and monitor guest satisfaction.
  • Conduct random checks in public areas, toilets, launderettes, and rooms to verify cleaning standards.
  • Prepare daily handover reports for the Chief Housekeeper and Butler Manager.
  • Maintain and update operational systems such as Silver Compass and Time & Attendance.
  • Supervise work schedules, sign‑in sheets, and employee records while ensuring confidentiality.
  • Lead training sessions for night staff and prepare cruise reports on service improvement.
  • Liaise with HR on personnel matters and enforce corrective actions.
  • Perform equipment inspections, maintain maintenance logs, and adhere to health and safety procedures.

Required profile

  • Previous experience in housekeeping or hospitality, preferably on a cruise ship or hotel.
  • Strong supervisory and organizational abilities.
  • Excellent attention to detail and guest‑focused mindset.
  • Ability to work independently during night shifts and handle confidential information.
  • Good communication skills for interacting with guests, crew, and management.

Required skills

    What we offer

    • Opportunity to work in a dynamic, international cruise environment.
    • Professional development and training for night staff.
    • Competitive compensation and benefits in line with industry standards.

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    Publicado hace 20 horas

    Expira en 1 mes

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    Silversea

    Montevideo