Senior Business Analyst

About the role

Blend, an AI services provider, is seeking a Senior Business Analyst to lead the discovery, documentation, and automation of manual reporting processes. The role works closely with business stakeholders, subject‑matter experts, developers and the Delivery Lead to translate current workflows into automated solutions that meet business needs.

Key responsibilities

• Conduct discovery sessions with report owners and SMEs to capture existing manual reporting processes.
• Analyse and document end‑to‑end business processes, including undocumented workflows, business rules, calculations and dependencies.
• Translate business needs into detailed functional requirements for development teams.
• Create and maintain business process documentation for each automation initiative.
• Collaborate with developers, answer business‑related questions and coordinate follow‑up discussions with SMEs.
• Define expected outputs and acceptance criteria to support solution validation.
• Support report reviews, business validation, testing and SME sign‑off activities.
• Monitor discovery progress and provide light project coordination support when needed.
• Work collaboratively with cross‑functional teams to ensure successful delivery of automation initiatives.

Required profile

• Proven experience as a Business Analyst or in a similar role.
• Strong experience gathering, analysing and documenting business and functional requirements.
• Excellent process‑mapping and business documentation skills.
• Strong analytical, problem‑solving and communication abilities.
• Experience working with cross‑functional teams in Agile or similar environments.
• Experience supporting User Acceptance Testing (UAT) and business validation activities.
• Highly organised with strong attention to detail.
• Exposure to process improvement or automation initiatives is highly preferred.
• Experience providing light project coordination support is a plus.

Required skills