Product Operations Manager

About the role

RemoFirst is seeking a Product Operations Manager to act as the connective tissue between Product, Engineering, and cross‑functional teams. You will create leverage for the product organization through structured processes, actionable data, and proactive communication, helping the platform scale efficiently.

Key responsibilities

• Build and maintain dashboards (e.g., Quicksight, SQL, Excel) to support evidence‑based decisions and define key product health metrics.
• Translate requirements between product, engineering, and go‑to‑market teams to ensure smooth collaboration and alignment with Support, Compliance, Legal, and Finance.
• Own end‑to‑end product release readiness, coordinating marketing, client communications, and sales, and run launch checklists, retrospectives, and release health reviews.
• Identify inefficiencies, standardize product team workflows, and build repeatable systems for roadmap visibility, KPI tracking, and feedback cycles.

Required profile

• 2‑5 years of experience in Product Operations, Product Management, or Business Operations within a tech environment.
• Strong data skills with SQL (or equivalent) and proficiency in Excel.
• Excellent communication and stakeholder‑management abilities; able to influence without direct authority.
• System‑thinking mindset and ability to work autonomously in a distributed setting.
• Prior experience supporting global or multi‑country product launches and aligning operations across Product, Customer Success, and Finance.

Required skills

• SQL
• Excel
• Amazon Quicksight (or similar dashboard tools)