Junior IT Engineer

About the role

Arionkoder is an AI consulting firm that builds and manages AI systems for its clients. The Internal IT team ensures identity, access, equipment, cloud, and financial operations run smoothly and support the company’s SOC 2 Type II and ISO 27001 compliance. As a Junior IT Engineer you will assist with day‑to‑day HelpDesk tasks, equipment provisioning, and access administration while gaining exposure to cloud and platform management.

Key responsibilities

• Process user access requests across Okta, Google Workspace, and various SaaS tools (Jira, Slack, HiBob, Runn, Miro, KnowBe4, Greenhouse, Confluence, Drata, Carmelo) following role‑based access control.
• Execute onboarding and offboarding changes within SLA windows and maintain audit‑ready records.
• Support procurement, configuration, MDM enrollment, and secure decommissioning of equipment.
• Assist with routine access requests on AWS, Google Cloud, and AI provider accounts (Anthropic, OpenAI) under senior supervision.
• Help prepare monthly consumption reports for cloud and AI services and monitor spend against budget thresholds.

Required profile

• 1–2 years of experience in IT support, helpdesk, or systems administration (internships considered).
• Basic understanding of identity and access management concepts such as SSO, RBAC, and MFA.
• Comfort navigating SaaS admin consoles and following documented procedures precisely.
• Strong attention to detail and reliability when working against defined SLAs.

Required skills

• Okta
• Google Workspace
• AWS
• Google Cloud Platform
• Anthropic
• OpenAI
• Mobile Device Management (MDM) tools
• Jira
• Slack
• HiBob
• Runn
• Miro
• KnowBe4
• Greenhouse
• Confluence
• Drata
• Carmelo