CRM Manager – Remote

About the role

We are looking for a CRM Manager to lead the execution of our VIP Audiences & Experiences function. You will design and automate multi‑channel outreach sequences for high‑value client and prospect segments, using AI tools to drive measurable sales pipeline.

Key responsibilities

• Build and run multi‑touch outreach sequences across email, direct mail, and event follow‑up for VIP account segments.
• Create and maintain AI‑assisted automation workflows that connect outreach, CRM, and data enrichment tools.
• Use Claude daily for copy generation, contact research, account intelligence, and workflow logic.
• Track and report pipeline outcomes such as meetings booked, accounts expanded, and revenue influenced.
• Own data enrichment processes to keep VIP contact records accurate and actionable.

Required profile

• 5+ years of experience in CRM, lifecycle or outbound marketing.
• In‑house experience at a US‑based B2B company (agency or contractor work does not qualify).
• Background in B2B SaaS or tech services.
• STEM or quantitative degree (Engineering, Math, Statistics, Economics, Data Science, Physics) or strong quantitative track record.
• Advanced proficiency in English.

Required skills

• Hands‑on use of generative AI/LLM tools, especially Claude; prompt engineering.
• Outreach automation platforms such as Apollo, Clay, Lemlist, Reply.io or equivalents.
• Automation workflow tools like Zapier, n8n, Make.com.
• CRM platforms such as HubSpot or Salesforce.

What we offer

• 100% remote work from anywhere.
• Competitive compensation paid in USD or local currency.