Business Analyst

About the role

The Vacation Group is seeking a Business Analyst to act as a bridge between its technology teams and multiple business units across the travel portfolio. You will help define, document, and validate solutions that support our cruise, luxury vacation, and group tour services.

Key responsibilities

• Collaborate with cross‑functional teams to gather and translate business requirements into technical specifications.
• Facilitate meetings, capture minutes, and track action items.
• Produce documentation such as process flows, use cases, UI designs, test plans, and test cases.
• Develop data dictionaries, wireframes, and integration documents.
• Coordinate quality assurance and user‑acceptance testing following Agile/Iterative SDLC practices.
• Provide daily production support for core applications and manage third‑party vendor relationships.
• Deliver system training sessions for internal and external stakeholders.

Required profile

• Minimum 5 years of experience in business analysis or a related field.
• Strong analytical abilities with experience comparing and interpreting data.
• Excellent communication skills and ability to work with diverse teams.
• Familiarity with the travel industry is a plus.

Required skills

• Business requirements elicitation and documentation.
• Process modeling and creation of wireframes.
• Data dictionary development.
• Agile/Iterative SDLC methodology.
• Quality assurance and user‑acceptance testing.

What we offer

• Opportunity to work within a leading travel collective with strong industry partnerships.
• Collaborative environment with seasoned travel advisors and technology professionals.
• Exposure to a broad portfolio of travel services, including cruises and luxury vacations.