Responsable de TI, Infraestructura y Seguridad
Improve® HR Consulting
Description du poste
About the role
You will be the owner of the company’s technology backbone, overseeing corporate IT, security, compliance, internal automation, and cloud infrastructure. The role drives the journey toward SOC 2 and ISO 27001 certification, becoming the go‑to reference for all security and infrastructure matters.
Key responsibilities
- Manage IT service management (ITSM) processes including triage, SLA enforcement, and reporting.
- Oversee identity and access management for Google Workspace and Microsoft 365, and support endpoints across macOS, Windows, and Linux.
- Lead the roadmap to SOC 2 / ISO 27001, governing IAM and credential management.
- Develop internal automation using Python, Node.js and TypeScript.
- Design, monitor, and optimize cloud infrastructure on AWS (including backup, cost control, and CI/CD support).
- Handle vendor relationships and maintain an accurate inventory of IT assets.
Required profile
- Proven experience leading or operating ITSM functions.
- Hands‑on expertise with Linux systems and cloud platforms (AWS, GCP, Azure), including backup and monitoring solutions.
- Experience managing identity and endpoint solutions in corporate environments.
- Strong scripting skills in Python and Node/JavaScript.
- Minimum of 4 years of relevant experience.
- Degree in an IT‑related field.
Required skills
- ITSM
- Linux
- AWS, GCP, Azure
- Backup and monitoring tools
- Google Workspace
- Microsoft 365
- macOS, Windows
- Python
- Node.js / JavaScript
- TypeScript
- Identity and Access Management (IAM)
- CI/CD pipelines
- DevOps practices
- Infrastructure as Code (IaC)
- Vendor and asset management
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Improve® HR Consulting