Service Desk Analyst - German
Tata Consultancy Services · Département Montevideo
Descripcion del puesto
About the role
Join Tata Consultancy Services (TCS) in Uruguay as a Service Desk Analyst supporting a global customer. The position operates in a hybrid model and requires handling technical assistance for German‑speaking users.
Key responsibilities
- Handle inbound and outbound calls as the first point of contact for customers seeking technical assistance.
- Resolve IT support requests and issues, maintaining accurate service records.
- Identify and suggest possible improvements to procedures.
Required profile
- Passionate about learning and technology.
- Customer‑oriented with strong handling skills.
- Excellent verbal and written communication in German and intermediate English.
- Flexible to work European shifts.
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Publicado hace 7 horas
Expira en 1 mes
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Tata Consultancy Services
Département Montevideo
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