Functional Consultant – ERP & AI Solutions

About the role

We are looking for a Functional Consultant to join Zone, the AI‑powered ERP platform built for Oracle NetSuite. The consultant will work with EMEA customers to gather business requirements, translate them into functional specifications, and help configure solutions that automate financial workflows.

Key responsibilities

• Gather and analyze business requirements from customers.
• Translate requirements into functional specifications and user stories.
• Collaborate with technical teams to design and configure NetSuite solutions.
• Conduct product demonstrations and training sessions.
• Assist in testing and quality assurance to ensure error‑free delivery.
• Provide ongoing support, troubleshoot issues, and implement enhancements.
• Document processes, configurations and customisations.
• Participate in pre‑sales activities such as solution presentations and proposal development.
• Stay up‑to‑date with industry trends and emerging technologies.

Required profile

• Strong analytical mindset with ability to understand complex finance processes.
• Excellent communication skills for interacting with clients and internal teams.
• Customer‑focused attitude and commitment to company values and service standards.
• Ability to manage project milestones and expectations.
• Proactive learning attitude to stay current on industry trends.

Required skills

• Experience with Oracle NetSuite ERP platform.