CRM Manager (Remote)

About the role

The CRM Manager will own the execution of CRM outreach for BairesDev's VIP Audiences & Experiences function. Working remotely, you will design and automate multi‑channel sequences that engage high‑value clients, former customers, and top‑tier event audiences, leveraging generative AI to drive measurable pipeline growth.

Key responsibilities

• Design and launch multi‑touch outreach sequences across email, direct mail, and event follow‑up for VIP account segments.
• Build and maintain AI‑assisted automation workflows that connect outreach tools, CRM, and data enrichment platforms.
• Use Claude daily for outreach copy, contact research, account intelligence, and workflow logic.
• Track and report pipeline outcomes, including meetings booked, accounts expanded, and revenue influenced.
• Own data enrichment processes to keep VIP contact records accurate, current, and actionable.

Required profile

• 5+ years of experience in CRM, lifecycle marketing, or outbound marketing.
• In‑house experience at a US‑based B2B company (agency or contractor work does not qualify).
• Background in B2B SaaS or tech‑services environments.
• Hands‑on use of outreach automation platforms such as Apollo, Clay, Lemlist, or Reply.io.
• Daily use of generative AI tools (Claude preferred) with proven prompt‑engineering skills.
• Experience building automation workflows with Zapier, n8n, or Make.com.
• Proficiency in a CRM platform such as HubSpot or Salesforce.
• STEM or quantitative degree (Engineering, Math, Statistics, Economics, Data Science, Physics) or a strong data‑driven track record.
• Advanced proficiency in English.

Required skills

• HubSpot
• Salesforce
• Apollo
• Clay
• Lemlist
• Reply.io
• Claude (generative AI)
• Prompt engineering
• Zapier
• n8n
• Make.com

What we offer

• 100% remote work from anywhere.
• Competitive compensation paid in USD or local currency.
• Opportunity to work with top‑tier clients and innovative AI tools.
• Career growth within a global tech services leader.