Coordinador de Sistemas EDL

About the role

We are looking for a Systems Coordinator (EDL) to serve as the local IT reference for a sustainable agro‑industrial dairy complex. The position is full‑time onsite and includes 24/7 passive on‑call duties to guarantee continuous operation of the technology environment.

Key responsibilities

• Act as the local IT point of contact, ensuring operational continuity and controlled evolution of the infrastructure.
• Coordinate daily operations, prioritising incidents, requests, maintenance and user needs.
• Maintain constant communication with corporate IT, help‑desk, suppliers and internal departments.
• Provide timely, effective support to local users and supervise a local technician.
• Manage incidents related to connectivity, servers, backups, storage, monitoring, printers, workstations and communications.
• Administer Microsoft corporate environments (Active Directory, users, groups, permissions, DNS, GPO).
• Perform operational tasks on Windows and Linux servers, Microsoft 365/O365, VPN, virtualization and monitoring tools.
• Execute and validate backup and recovery processes using Veeam or equivalent.
• Diagnose network issues (switches, Wi‑Fi, VLAN, cabling) following standard methodologies.
• Keep hardware, license, link, warranty, contract and supplier inventory up to date.
• Prepare and manage the area budget within internal guidelines.
• Identify recurring risks, propose improvements, coordinate preventive maintenance and review monitoring alerts.
• Document configurations, procedures and infrastructure to reduce informal knowledge dependence.
• Participate in 24/7 passive on‑call duty, providing remote or onsite assistance as needed.

Required profile

• Technical degree, technologist, licentiate or engineering in Systems, Computer Science, Informatics or related fields.
• Minimum 4 years of experience in support and administration of critical infrastructure.
• Experience in large‑scale or multi‑site organisations is desirable.
• Hands‑on experience with Microsoft corporate environments (Active Directory, DNS, GPO).

Required skills

• Active Directory, DNS, Group Policy (GPO)
• Windows Server and Linux administration
• Microsoft 365 / O365
• VPN and virtualization technologies
• Monitoring tools
• Backup and recovery solutions (Veeam or equivalent)
• Network troubleshooting (switches, Wi‑Fi, VLAN, cabling)
• Hardware and license inventory management
• Budget preparation and management