Senior Site Reliability Engineer (Remote, Latin America)

About the role

We are looking for a Senior Site Reliability Engineer to join our Latin America team and work closely with our US‑based engineering group. You will own production reliability, build observability, and automate deployments for a client with strict compliance requirements.

Key responsibilities

• Implement and maintain observability tooling such as Datadog and Azure Monitor/App Insights, define SLOs, alerts, and synthetic checks.
• Participate in a PagerDuty on‑call rotation, handle escalations, and document incidents.
• Create and update runbooks for incident response, rollback, and recovery.
• Develop deployment automation using blue/green or canary patterns and Infrastructure as Code.
• Work with Azure SQL and Cosmos DB environments to optimise performance and cost.
• Collaborate with US engineers during overlapping hours to ensure seamless delivery.

Required profile

• 5+ years of experience in SRE, DevOps, or cloud infrastructure roles.
• Strong hands‑on experience with Microsoft Azure services (Azure SQL, Cosmos DB, Container Apps, App Service).
• Experience with observability tools (Datadog, Azure Monitor, App Insights) and on‑call incident response.
• Familiarity with Infrastructure as Code, preferably Terraform.
• Fluent written and spoken English with availability that overlaps US Eastern or Mountain time zones.
• Experience working in HIPAA‑regulated environments and willingness to complete a healthcare‑industry background check.

Required skills

• Microsoft Azure (Azure SQL, Cosmos DB, Container Apps, App Service)
• Datadog
• Azure Monitor / Application Insights
• Terraform
• PagerDuty

What we offer

• Fully remote work arrangement
• 10 business days of vacation per year
• 5 national holidays + 5 company holidays
• Parental leave
• Health care reimbursement
• Active lifestyle reimbursement
• Quarterly home‑office reimbursement
• Payroll deduction purchase plans
• Longevity and continuous learning bonuses
• Access to training and professional development platforms