Bilingual English/Spanish Vehicle Inspector – Remote
Mindy Support
Description du poste
About the role
We are looking for a bilingual English‑Spanish professional to join our remote team as a Vehicle Inspector and Customer Support Representative. You will conduct live vehicle inspections for rideshare drivers via video chat, ensuring compliance with safety standards while providing excellent customer service.
Key responsibilities
- Initiate scheduled video calls with drivers and keep the camera on throughout the inspection.
- Verify driver identity and guide them to position their phone or camera to show required vehicle parts.
- Inspect exterior and interior components (tires, lights, mirrors, seat belts, horn, etc.) and assess compliance.
- Communicate pass/fail results and brief explanations to drivers.
- Record inspection outcomes (Pass, Fail, No‑Show) promptly in the internal system.
- Answer basic inspection questions or redirect to the appropriate team when needed.
Required profile
- Fluent in English and Spanish at C1 level (both speaking and writing).
- Strong communication and active‑listening skills.
- Ability to multitask, pay attention to detail, and solve problems quickly.
- Self‑motivated, reliable, and comfortable working independently from home.
- Must have a computer, smartphone and a stable high‑speed internet connection.
Required skills
- Computer with webcam.
- Smartphone capable of video calls.
- Strong Wi‑Fi service.
What we offer
- Training provided by the company and client.
- Experience working in an international, fast‑growing environment.
- Dynamic young team with supportive management.
- Compensation: $750/month during a 3‑month probation, then $850/month plus a $50 KPI bonus.
- Loyalty bonus based on KPI achievement and attendance.
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