Project Operations Specialist

About the role

Toptal is seeking a Project Operations Specialist to join its Talent Screening team. In this remote, individual‑contributor position you will own the day‑to‑day execution of screening operations, ensuring that requests move smoothly from intake to launch.

Key responsibilities

• Coordinate sourcing requests from intake through launch, meeting the 24‑hour preparation standard.
• Partner with cross‑functional stakeholders to clarify requirements, track dependencies, resolve blockers, and ensure timely execution.
• Maintain accurate operational trackers, documentation, decision logs, and process guidance.
• Monitor screening readiness, capacity, funnel performance, and operational metrics; identify risks and recommend improvements.
• Escalate operational risks with clear context and recommended actions.
• Support talent movement across services and onboarding of acquired companies by coordinating screening requirements and stakeholder handoffs.
• Coordinate screening path updates across operations, content, systems, and screeners.
• Perform data quality checks, investigate discrepancies, and maintain reliable operational reporting.
• Serve as the primary operational point of contact for screening‑related requests.
• Contribute to process improvements, documentation, and new screening initiatives.

Required profile

• Highly organized, analytical and proactive.
• Ability to bring clarity and structure to complex operational workflows.
• Strong stakeholder‑management and communication skills in English.
• Comfortable working independently in a fully remote environment.

Required skills