Project Manager – Global Remote

About the role

SupportYourApp is seeking a Project Manager to lead client implementations worldwide. You will act as the main liaison between customers and internal teams, ensuring each project moves smoothly from kickoff to full adoption.

Key responsibilities

• Manage implementation projects and coordinate delivery between clients and internal teams.
• Gather business, functional and technical requirements and work with the Integrations department to execute them.
• Facilitate workshops and guide clients on transformation and operational best practices.
• Partner with clients to develop strategies that drive long‑term adoption, success and satisfaction.
• Build and maintain strong relationships with key stakeholders through regular communication and follow‑ups.
• Monitor client activity and operations to keep projects on track and meet objectives.
• Identify opportunities for process improvements and help clients maximize platform value.
• Deliver occasional training sessions and support key users in adopting the solution.

Required profile

• Excellent English communication skills (C1) – spoken and written.
• 3+ years of project management experience in a software, implementation or consulting environment.
• Expert knowledge of Microsoft Office tools, especially Excel, PowerPoint and Word.
• Strong organizational skills, attention to detail and ability to manage multiple priorities.
• Ability to adapt and work effectively in an international, fast‑paced environment.
• Proactive, solution‑oriented mindset with a passion for solving problems.
• Quick learner of new concepts, technologies and business processes.
• Collaborative approach and ability to build strong relationships with clients and cross‑functional teams.
• Desire for continuous learning and openness to feedback.
• Passion for start‑up environments.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word