Luxury Air Specialist

About the role

The Luxury Air Specialist will manage and fulfill premium air travel requests for our Independent Advisors and their discerning clients. Using the Sabre GDS platform, you will craft personalized, high‑touch itineraries that reflect the brand’s commitment to detail, creativity, and exceptional service.

Key responsibilities

• Process air booking requests for Independent Advisors via Sabre GDS.
• Provide tailored travel recommendations aligned with client preferences, schedules, and budgets.
• Design complex routings, optimize fares, and implement ticketing strategies.
• Maintain proactive communication, ensuring a seamless luxury service experience.
• Handle post‑travel follow‑up, including exchanges, reissues, and schedule changes.
• Monitor failed ticketing queues and assist with online booking tool reservations.
• Liaise with airlines to resolve operational issues, secure waivers, and manage disruptions.
• Document all client interactions, bookings, and correspondence per company standards.
• Identify cross‑sell and upsell opportunities for related travel products.

Required profile

• Professional demeanor with a strong focus on client service excellence.
• Ability to manage complex itineraries and adapt to changing travel conditions.
• Detail‑oriented mindset with strong organizational skills.

Required skills

• Proficiency with the Sabre GDS system.

What we offer

• Opportunity to work with a leading luxury travel brand.
• Access to exclusive travel perks and industry resources.