Bilingual Virtual Appointment Scheduler (English/Spanish)

About the role

We are seeking experienced virtual schedulers for a 3‑month remote project supporting in‑home health examinations. The role involves confirming daily patient appointments and scheduling new ones, requiring strong communication and organization.

Key responsibilities

• Conduct daily outreach to confirm scheduled patient appointments.
• Schedule new appointments based on technician availability.
• Organize schedules geographically to optimize efficiency.
• Maintain detailed records of appointment activity.
• Provide excellent customer service to patients during the scheduling process.

Required profile

• Previous experience in a customer‑facing, sales, or appointment‑setting role.
• Bilingual in English and Spanish.
• Exceptional communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with CRM and scheduling software.
• Ability to work independently and meet daily goals.

What we offer

• Payment in USD or local currency, according to candidate preference.
• Full‑time remote opportunity.
• 3‑month fixed‑term project.
• Monday to Friday, 9:00 AM – 5:00 PM EST (35 hours/week).