Service Desk Analyst - Dutch
Tata Consultancy Services · Département Montevideo
Description du poste
About the role
We are looking for a Service Desk Dutch Analyst to join our team supporting a global customer. The role is suited for candidates who thrive in dynamic environments and can work in a hybrid model.
Key responsibilities
- Handle inbound and outbound calls as the first point of contact for customers seeking technical assistance.
- Resolve IT support requests and issues while maintaining accurate service records.
- Identify and suggest possible improvements to procedures.
Required profile
- Passionate about learning and technology.
- Customer‑oriented with strong handling skills.
- Excellent verbal and written communication in Dutch and English.
- Flexible to work across different shifts, including early European mornings.
Required skills
- Ability to handle inbound/outbound calls.
- Experience with IT support request resolution.
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Tata Consultancy Services
Département Montevideo
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