Coordinador de Sistemas EDL – IT Local Lead

About the role

The company seeks a Coordinador de Sistemas EDL to act as the local IT reference for a sustainable agro‑industrial complex that produces dairy products. The role requires full‑time onsite presence and participation in 24/7 passive on‑call rotations to ensure continuous operation of the local technology infrastructure.

Key responsibilities

• Ensure operational continuity, availability and controlled evolution of the local IT infrastructure.
• Coordinate daily operations, prioritize incidents, requests, maintenance and user needs.
• Maintain constant communication with Global IT, Help Desk, vendors and internal departments.
• Provide timely, effective support to local users and supervise a local technician.
• Manage incidents related to connectivity, servers, backups, storage, monitoring, printers, workstations and communications.
• Administer Microsoft corporate environments (Active Directory, users, groups, permissions, DNS, GPO).
• Perform operational tasks on Windows and Linux servers, Microsoft 365/O365, VPN, virtualization and monitoring tools.
• Execute and validate backup and recovery processes using Veeam or equivalent.
• Diagnose network issues (switches, Wi‑Fi, VLAN, cabling) and keep hardware, license and contract inventory up to date.
• Prepare and control the area budget, identify recurring risks and propose improvements.
• Document configurations, procedures and infrastructure; participate in 24/7 passive on‑call support.

Required profile

• Technical degree, technologist, licentiate or engineering in Systems, Computer Science or related fields.
• Minimum 4 years of experience in support and administration of critical IT infrastructure.
• Experience in large, multi‑site organizations is desirable.
• Hands‑on experience with Microsoft corporate environments (Active Directory, DNS, GPO).

Required skills

• Active Directory administration
• DNS and Group Policy Objects
• Windows Server and Linux server management
• Microsoft 365 / O365 administration
• VPN configuration
• Virtualization technologies
• Monitoring tools
• Veeam backup and recovery
• Network troubleshooting (switches, Wi‑Fi, VLAN, cabling)
• Inventory and budget management