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Account Manager – Revenue Management (Short‑Term Rentals)
CS Outsource
Description du poste
About the role
We are looking for an experienced Account Manager with a strong background in revenue management to join our growing short‑term rental team. You will be the primary point of contact for property owners, developing and executing strategies that maximise occupancy, ADR and overall portfolio performance.
Key responsibilities
- Manage a portfolio of client accounts and serve as the main liaison.
- Build and maintain strong relationships with property owners and stakeholders.
- Develop and implement revenue strategies to maximise occupancy and profitability.
- Monitor market trends, competitor pricing and demand patterns.
- Manage pricing, availability and restrictions across multiple booking channels.
- Utilise revenue‑management tools such as PriceLabs, Wheelhouse or Beyond Pricing.
- Prepare and present performance reports (occupancy, ADR, RevPAR, revenue insights).
- Collaborate with operations, guest communications and marketing teams.
- Identify opportunities for process improvements and revenue growth.
- Ensure client satisfaction through proactive communication and strategic recommendations.
Required profile
- Minimum 3 years of experience in account management, revenue management or short‑term rental operations.
- Proven track record managing revenue strategies for vacation rentals, hospitality or property‑management portfolios.
- Hands‑on experience with revenue‑management platforms (PriceLabs, Wheelhouse, Beyond Pricing or similar).
- Strong analytical ability to interpret market data and performance metrics.
- Excellent communication and relationship‑management skills.
- Ability to manage multiple client accounts simultaneously.
Required skills
- Advanced proficiency in Microsoft Excel and Google Sheets.
- Experience with reporting tools.
- Familiarity with OTA platforms such as Airbnb, Booking.com and VRBO.
- Knowledge of property‑management systems like Guesty, Hostaway, Hospitable, Lodgify or OwnerRez.
What we offer
- Remote, full‑time position aligned with U.S. business hours.
- Long‑term opportunity with a growing short‑term rental company.
- Collaborative and performance‑driven work environment.
- Direct influence on client success and portfolio revenue growth.
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