Virtual Assistant – Mid-Term Rental Specialist

About the role

We are seeking a proactive Virtual Assistant to support our growing portfolio of mid‑term rental properties. In this remote position you will handle guest communications, coordinate bookings, and ensure smooth day‑to‑day operations for both tenants and property owners.

Key responsibilities

• Manage guest communications before, during, and after stays.
• Coordinate bookings, inquiries, lease agreements, and tenant onboarding.
• Monitor occupancy, update pricing, and track renewals, extensions, and move‑in/move‑out schedules.
• Handle maintenance requests and liaise with vendors.
• Maintain listings on platforms such as Furnished Finder, Airbnb, Zillow, and direct booking channels.
• Keep property records, reports, and operational documentation up to date.
• Assist with calendar management and reservation updates.
• Provide prompt, courteous customer service and resolve guest concerns.

Required profile

• Previous experience managing mid‑term rental properties.
• Strong written and verbal English communication skills.
• Excellent organizational and multitasking abilities.
• Ability to work independently and solve problems proactively.
• Reliable internet connection and a dedicated workspace.

Required skills

• Furnished Finder
• Airbnb
• Zillow
• Guesty
• Hostaway
• Property management system (PMS) tools
• Dynamic pricing tools

What we offer

• Competitive compensation.
• Long‑term remote opportunity with growth potential.
• Supportive and collaborative team environment.