Sales Operations Analyst

About the role

Canonical is seeking a Sales Operations Analyst to support global sales and business development functions. The role focuses on data quality, process improvement, and providing insights to drive revenue performance across direct, alliance, channel partner, and online sales.

Key responsibilities

• Support day‑to‑day operations of global sales and business development, ensuring accurate opportunity data and clean order processing.
• Drive data quality initiatives, including policy documentation, reporting, and data cleansing.
• Enable sales teams on CRM and revenue‑operations tools such as sales engagement platforms, training, data enrichment, CPQ, analytics, and commissions.
• Collaborate with other Revenue Operations Analysts and leadership to improve dashboards, metrics, and ad‑hoc analyses.
• Assist in planning, monitoring, and enhancing revenue operations across leads, pipeline, velocity, productivity, and renewals.
• Provide insights for territory and quota management, channel development, and sales productivity.
• Help automate and streamline the end‑to‑end Lead‑to‑Order process.

Required profile

• Strong academic record with an undergraduate degree in STEM, Economics, or a compelling alternative path.
• Proven experience as an analyst in revenue or sales operations, financial analysis, or sales order processing.
• Excellent attention to detail, analytical and problem‑solving skills, and a systematic approach.
• Ability to work with stakeholders across functions and seniority levels.
• Professional written and spoken English with strong presentation abilities.
• Willingness to travel internationally up to four times a year for company events.

Required skills

• CRM systems (e.g., Salesforce)
• Sales engagement tools
• Configure‑Price‑Quote (CPQ) platforms
• Data enrichment and analytics tools
• Commission calculation systems

What we offer

• Competitive base pay with performance‑driven annual bonus or commission.
• Distributed work environment with twice‑yearly in‑person team sprints.
• Annual personal learning and development budget of USD 2,000.
• Annual compensation review and recognition rewards.
• Generous holiday leave, maternity/paternity leave, and employee assistance programme.
• Travel opportunities, Priority Pass, and travel upgrades for long‑haul events.