Durable Medical Equipment Claim Submission Supervisor

About the role

Solventum, a new healthcare company, is hiring a Durable Medical Equipment (DME) Claim Submission Supervisor in Ascuncion. The supervisor leads the Claim Submission Lead and a team of Claim Specialists, guiding them through the claim submission process and helping the team meet its targets.

Key responsibilities

• Provide leadership and guidance to the Claim Submission Lead and the team of Claim Specialists by setting clear expectations, goals and priorities.
• Ensure the team has the knowledge, resources and support needed to manage claim submission processes and overcome challenges.
• Oversee performance management, give constructive feedback and identify areas for improvement and professional development.
• Define strategic direction and initiatives to optimize the claim submission process, reduce errors and improve efficiency.
• Promote open communication, address concerns promptly and foster a collaborative team environment.
• Allocate resources for day-to-day operations so the team can achieve SLAs and targets.
• Maintain relationships with key stakeholders, department leaders and supervisors, representing the department in meetings and discussions.

Required profile

• High school diploma.
• Bachelor's degree or in-progress studies in administration, verified before starting.
• Advanced English (C1).
• Two years of successful supervisory or leadership experience, preferably in healthcare.
• Legal authorization to work in the country of employment without a sponsorship visa.
• Availability to work on site when requested; travel may include up to 10%; relocation assistance is not authorized.

Required skills

• Medical billing, including electronic and paper billing systems.
• Advanced Microsoft Office skills.
• Proficiency in billing software and healthcare applications.
• Data analysis tools such as Excel, Power BI and Tableau.
• Internal systems such as Delair, HERO, SSI, PASS, FileNet P8, Payer Tool, PORT and payer portals.
• Knowledge of HIPAA and other compliance standards; familiarity with EHR systems.
• Lean principles, change management, time management and attention to detail.
• Nice to have: post-acute care experience and CPT, HCPCS and ICD-10 coding knowledge.