Corporate Travel Consultant

About the role

Altour, a corporate travel management company and division of Internova Travel Group, is looking for a Corporate Travel Consultant. The role offers best-in-class travel consultation to clients, handling domestic and international flights, cars and hotels while following corporate travel policies.

Key responsibilities

• Quote and book accurate domestic and international, car and hotel reservations, following corporate travel policies.
• Service inbound corporate and government travel requests and greet all clients with enthusiasm.
• Provide consultative service to travelers and travel arrangers throughout the booking process.
• Follow Federal and State travel requirements, including the Fly America Act, and secure the lowest available air, car and hotel rates using client and Altour negotiated programs and GDS low-fare search.
• Maintain productivity (transactions per day), quality (minimal service issues) and customer experience (call monitoring).

Required profile

• 5+ years of travel selling experience and 5+ years of customer service experience, preferably in travel.
• Expertise in international travel bookings and corporate travel experience.
• Typing speed of at least 50 WPM and excellent English, written and spoken.
• Proactive, proactive customer service and strong multitasking and leadership abilities.

Required skills

• Mastery of Sabre GDS, its formats, shortcuts, enhancements, pricing and Smartpoint.
• Excellent travel industry knowledge.

What we offer

• Medical insurance, meal tickets, transportation allowance and paid time off.
• Discounted employee travel options and access to LinkedIn Learning webinars and courses.
• Possible incentive, commission, bonus or discretionary bonus depending on company and individual performance.