Leasing Coordinator – Residential Property Management

About the role

We are seeking a motivated Leasing Coordinator to oversee the full leasing cycle for residential properties, from initial inquiry to move‑in. The ideal candidate is detail‑oriented, communicates clearly, and can turn leads into qualified tenants.

Key responsibilities

• Respond promptly to prospect inquiries via phone, email, SMS, and leasing platforms.
• Qualify prospects against property requirements, rental criteria, and availability.
• Schedule and conduct property showings, virtual tours, and follow‑ups.
• Manage leasing leads in the CRM, maintaining accurate interaction records.
• Process rental applications, coordinate screening, verification, and documentation.
• Prepare lease agreements, renewals, and move‑in paperwork.
• Coordinate move‑in logistics including deposits, utilities, keys, and onboarding.
• Maintain up‑to‑date listings with correct pricing, photos, and availability.
• Support lease renewals and identify opportunities to reduce vacancy.
• Ensure compliance with company policies, fair housing, and rental regulations.
• Provide regular reports on leads, conversions, occupancy, and leasing performance.

Required profile

• 2+ years of experience in leasing, property management, or real estate.
• Strong understanding of the residential leasing process.
• Excellent written and verbal English communication.
• Proven sales, negotiation, and customer‑service abilities.
• Highly organized with strong follow‑up and time‑management skills.
• Ability to handle multiple prospects and applications simultaneously.
• Comfortable working independently in a remote or fast‑paced environment.

Required skills

• Experience with CRM or leasing software (AppFolio, Buildium, Propertyware, Yardi, Rent Manager, etc.).
• Proficiency in Google Workspace.
• Proficiency in Microsoft Office.