General Manager – Hotel Operations

About the role

As the General Manager of Hampton by Hilton Montevideo Carrasco, you will provide strategic leadership across all hotel operations while creating memorable guest experiences that embody Hilton’s brand values. You will be responsible for both day‑to‑day performance and long‑term strategic planning, ensuring the property delivers exceptional service, financial results and a high‑engaged team.

Key responsibilities

• Lead and optimize all hotel departments, aligning operations with Hilton brand standards, budgeting, forecasting and service delivery to achieve operational excellence.
• Own the property’s commercial and financial performance, setting and meeting targets for GOP, RevPAR and other KPIs while controlling costs and driving profitability.
• Serve as the primary liaison for hotel owners and Hilton corporate leadership, providing regular updates, collaborating on long‑term plans and acting as a trusted advisor.
• Recruit, develop and inspire a high‑performing, diverse team through performance management, coaching and recognition programs.

Required profile

• Passion for spreading the light and warmth of hospitality.
• Integrity – always doing the right thing.
• Leadership – inspiring others and driving results.
• Teamwork – believing collaboration yields the best outcomes.
• Ownership – taking accountability for results.
• Urgency – focusing on the present moment to make a lasting impact.