📢 Nouveau : recevez les offres du jour sur notre canal WhatsApp
Jobiglo

Aucun resultat.

Offres Modèles CV NEW
Connexion Inscription Candidat Inscription Employeur
Español Français English

Débloquez ce profil candidat

Inscrivez-vous gratuitement comme recruteur pour voir le CV complet, les coordonnées et contacter ce candidat.

M'inscrire comme recruteur J'ai déjà un compte recruteur
?

2 ans d'experience

Competences

Customer Success Sales Problem Solving Technical & Admin Teamwork Organization Social Skills Performance Efficiency Omnichannel Support Salesforce CRM Conflict Resolution Remote Troubleshooting Analytical Thinking Quality Assurance

Experience

Operations Customer Expert

YouSee

2017-05 - 2019-07

Provided premium omnichannel support (phone, email, chat) for B2C customers, handling streaming, login and app issues. Utilised Salesforce CRM for account management, note‑taking, reporting and data analysis, driving proactive upselling and revenue growth. Managed billing processes including subscription cancellations, refunds and payment processing while ensuring policy compliance and security. Collaborated cross‑functionally to meet business goals, improving customer satisfaction and loyalty rates.

Teleperformance

2025-12 - 2026-12

Formation

AP Degree in Service, Hospitality and Tourism Management

Langues

Danish

fluent

English

fluent

Somali

fluent

Contacter le candidat

Derniere mise a jour: il y a 1 semaine