Business Intelligence Analyst

About the role

Ultimate Jet Vacations (UJV) is seeking a Business Intelligence Analyst to turn complex commercial data into clear, actionable insights. This role partners with leaders across Sales, Marketing, Finance, and Operations to drive faster, smarter decision‑making and support the company’s luxury travel services.

Key responsibilities

• Own and continuously improve core Tableau dashboards covering Sales, Gross Profit, Agent Performance, Regional Performance, Marketing, and Luxury Travel.
• Partner with department leaders to review performance, identify trends, uncover opportunities, and translate data into meaningful business conversations.
• Proactively detect gross‑profit leakage, negative‑margin bookings, underperforming agents, operational inefficiencies, and emerging commercial trends, providing recommendations for improvement.
• Prepare and maintain the weekly Commercial Reporting package for strategic meetings.
• Maintain the integrity of the commercial data model, Tableau environment, and data dictionary in close collaboration with the Technology team.
• Design thoughtful ad‑hoc analyses that answer strategic business questions.
• Empower department leaders to self‑serve key dashboards and metrics.
• Research, design, and implement AI‑powered analytical solutions using Large Language Models (Claude preferred) to automate reporting and accelerate decision‑making.
• Continuously seek opportunities to improve reporting processes, dashboard usability, and overall data quality.

Required profile

• Naturally curious with a passion for solving business problems through data.
• Enjoys telling the story behind the numbers and proactively delivering insights.

Required skills

• Tableau
• Large Language Models (Claude)
• Data modeling and data dictionary management